Responsible Gambling
We regard betting as entertainment—not a way to earn a living. At Trino Casino, we focus on providing a safe and controlled environment where players in the UK can enjoy gaming responsibly.
Key Principles of Safe Play
To help you stay in control and avoid gambling-related harm, we recommend these essential guidelines :
- Set clear time and spending limits before you begin.
- Only gamble with an amount you’re prepared to lose.
- Never chase losses by betting more.
- Avoid gambling when under the influence of alcohol or medication.
- Treat gambling as a leisure activity—not a way to make money.
Tools for Self-Control
We offer several features to support responsible gambling, available 24/7 and accessible through your account—or via our support team :
- Session timers and activity logs.
- Deposit and loss thresholds.
- Options for temporary or permanent account closure.
- GamStop registration for nationwide self-exclusion across all UK-licensed platforms
Self-Exclusion Program
If you feel you’re losing control, you can request self-exclusion for :
- 6 months
- 1 year
- Permanently
Once processed, your access will be suspended for the selected duration. If you notice that the restriction hasn’t been applied correctly—reach out to our support team immediately.
Protecting Minors
Access to our platform by individuals under 18 is strictly prohibited. We do not promote or provide services to minors. If children have access to your device, please ensure they cannot log in or view Trino Casino content.
Support Resources
If you or someone close to you is struggling with gambling, the following UK-based organizations provide expert, confidential support :
- GamCare – National Gambling Helpline 24/7 free and confidential support via phone (0808 8020 133), live chat, or WhatsApp.
- GambleAware – Offers self-assessment tools and helps you find local treatment and support services.
- National Problem Gambling Clinic – NHS-supported clinical treatment for problem gambling sufferers (England only).
- Northern Gambling Service: NHS service providing specialist addiction recovery support across Northern England.
- Gamblers Anonymous – Peer support groups offering shared experience and recovery meetings across the UK.
- Gordon Moody – Leading residential treatment charity specializing in recovery from gambling-related harm